She has applied her skills to positions as diverse as owner of an upscale catering business, public relations officer, manager of a federal minister's correspondence department, and consultant in the technology industry as a writer, a national trainer and program analyst. As the wife of a Canadian foreign service officer and ambassador, she gained considerable expertise and excelled at the rigorous protocol and social demands requisite to life in the international community. Her teaching experience includes primary to adult classes and teaching business at the secondary level.

Susan is a talented and relaxed public speaker. Her effervescent and charming nature and delightful sense of humour enthral everyone in the audience. Her passion for her work is evident in every presentation she gives.

She has a wealth of knowledge and has learned from practical experience how important and advantageous it is to be skilled in business and social etiquette. Susan truly is a master in her profession.